I. INFORMATION IN COMPLIANCE WITH THAT ESTABLISHED IN LAW 34/2002, OF JULY 11, OF SERVICES OF THE INFORMATION AND ELECTRONIC COMMERCE COMPANY In compliance with the provisions of Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (hereinafter, LSSI-CE), is reported in an express, accurate and unequivocal, both to the recipients of the service and to the competent bodies, of the following aspects related to the service provider of the information society:
SOCIAL DENOMINATION: Idemsoft, S.L.
Tax Number: B97106934
ACTIVITY: Software development.
ADDRESS: Pza. Tetuán, 11 – 4º – 8ª C.P. 46003, Valencia (Valencia), Spain
Phone (+34)963 455 103
EMAIL: comercial@idemsoft.com
WEB: https://www.idemsoft.com/
REGISTRATION DATA IN THE COMMERCIAL REGISTER:
Registered in the R.M. of Valencia. Volume 6947, book 4250. Folio 196. Section 8. Page V-78583
II. INFORMATION IN COMPLIANCE WITH THE REGULATION OF PROTECTION OF PERSONAL DATA
In Europe and Spain there are data protection rules designed to protect your personal information that is mandatory for our entity. For this reason, it is very important for us to understand perfectly what we are going to do with the personal data we ask for. Thus, we will be transparent and we will give you control of your data, with a simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your help.
1. Contact us for any data protection problems
Contact telephone number: (+34) 963 455 103
o Contact email address: comercial@idemsoft.com
o Website: https://www.idemsoft.com/
2. What are we going to use your data for?
In general, your personal data will be used to relate to you, to provide our services, solutions and meet the requests you have made through the forms on our website. Likewise, they can also be used for other activities, such as sending you advertising or promoting our solutions and/or activities.
3. Why do we need to use your data?
Your personal data is necessary to be able to relate to you and be able to provide our services and solutions, which allows us to use your information within the law. However, there are certain situations in which we will need your prior permission to be able to perform certain activities, such as being able to send you advertising. For this, we will put at your disposal a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information.
4. Who will know the information we ask?
In general, only the personnel of our entity that is duly authorized may have knowledge of the information we ask for.
Similarly, may be aware of your personal information those entities that need to have access to it so that we can provide our services. For example, our bank will know your data if the payment of our services is made by card or bank transfer.
Likewise, your information will be known by public or private entities to which we are obliged to provide your personal data due to compliance with any law. To give you an example, the Tax Law requires to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
In the event that, regardless of the aforementioned assumptions, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.
5. How are we going to protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
Our secure server software (SSL) encrypts all your personal information, including credit card number, name and address, so that they can not be read while the information travels over the Internet.
6. Will we send your data to other countries?
In the world there are countries that are safe for their data and others that are not so secure.
For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission and apply effective security measures that reduce the risks of sending your information. personal to another country.
7. How long are we going to keep your data?
We will keep your data during our relationship and as long as the laws force us. Once the applicable legal deadlines have been finalized, we will proceed to eliminate them in a safe and environmentally friendly manner.
8. What are your data protection rights?
At any time you can contact us to know what information we have about you, rectify it if it is incorrect and eliminate it once our relationship is over, in case this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, to be able to identify you.
To learn more about your data protection rights, you can consult the website of the Spanish Agency for Data Protection (www.agpd.es).
9. Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were interested in receiving publicity for our products or services, but you no longer wish to receive more publicity, you can let us know through the opposition to the treatment form available at our entity’s offices.
10. If you understand that your rights have been disregarded, where can you make a claim?
In case you understand that your rights have been ignored by our entity, you can make a claim in the Spanish Agency for Data Protection, through any of the following means:
o Electronic office: www.agpd.es
o Postal address: Spanish Agency for Data Protection C / Jorge Juan, 6 28001-Madrid o Via telephone: Phone (+34) 901 100 099 Phone (+34) 91 266 35 17
Form a claim in the Spanish Agency for Data Protection does not entail any cost and the assistance of lawyer or attorney is not necessary.
11. Will we elaborate profiles about you?
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for the purpose of providing the service, commercial or otherwise, we need to develop profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In this case, we will always keep you informed in advance and apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
12. Will we use your data for other purposes?
Our policy is not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide about it.
13. Quality of the data processed
Our policy is not to collect data from people under the age of thirteen, and in the event that a person under thirteen years old provides us with their data, we will proceed to its immediate destruction.
You must not provide false or third party information without your consent. You are responsible for the veracity and accuracy of the information provided.
USE OF COOKIES
1. APPLICABLE REGULATIONS
The second section of article 22 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (hereinafter, LSSI-CE), establishes the following:
Service providers may use data storage and retrieval devices in terminal equipment of the recipients, provided that they have given their consent after they have been provided with clear and complete information about their use, in particular, about the purposes of data processing, in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data.
When technically possible and effective, the consent of the recipient to accept the processing of the data may be facilitated by using the appropriate parameters of the browser or other applications, provided that it must proceed to its configuration during installation or update through an action Express for that purpose.
The foregoing shall not prevent the possible storage or access of a technical nature solely for the purpose of transmitting a communication over an electronic communications network or, to the extent strictly necessary, for the provision of a service of the information society. expressly requested by the recipient.
According to the “Guide on the use of cookies”, published by the Spanish Agency for Data Protection (hereinafter, AEPD) in 2013, the LSSI-CE is applicable to any type of file or device that is downloaded in the terminal equipment of a user with the purpose of storing data that can be updated and recovered by the entity responsible for its installation. The cookie is one of those devices widely used so, from now on, we will generically call these devices as cookies.
The cookies used for any of the following purposes are exempt from compliance with the obligations established in article 22.2 of the LSSI-CE:
• Allow only communication between the user’s equipment and the network.
• Strictly provide a service expressly requested by the user
2. TYPES OF COOKIES AND THEIR PURPOSE
A cookie is a file that is downloaded to your computer, which allows a web page, among other things, to store and retrieve information about the browsing habits of a user or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize the user.
As stated in the “Guide on the use of cookies” of the Spanish Agency for Data Protection, depending on the purpose for which the data obtained through cookies are processed, there are different types:
• Technical cookies: are those that allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, such as controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the application for registration or participation in an event, use security elements during navigation, store content for the broadcast videos or sound or share content through social networks.
• Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from where you access the service, etc.
• Analysis Cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the data of use made by the users of the service.
• Advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as the content edited or the frequency in which the ads are displayed.
• Cookies of behavioral advertising: Are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
3. PRINCIPLE OF INFORMATION
The information obtained through the cookies installed on your computer will be used for the following purposes: Guarantee the quality, security and improvement of the services offered The recipients of the information obtained through the cookies installed on your computer will be the following entities:
o Our entity as the responsible editor of the website and responsible for the treatment.
o The following entities, directly related to our entity: GOOGLE
4. PRINCIPLE OF CONSENT
Your consent to the installation of cookies is done by checking the “ACCEPT” box included in our pop-up window and the extended information about Cookies is shown in this Cookies Policy.
5. INSTALLATION OF COOKIES
Although the acceptance of the installation of cookies on your computer is your decision, the refusal to install it may mean that the functionality of the website is limited or not possible, which would make it impossible for us to provide services. through it.
6. DEACTIVATION OF COOKIES
You can block, deactivate or change the configuration of the cookies installed on your computer at any time. For this we provide you the way to do it in the main browsers:
CHROME: https://support.google.com/chrome/answer/95647?hl=en
EXPLORER: http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies
FIREFOX: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
SAFARI: http://www.apple.com/en/privacy/use-of-cookies/
As well as cookies to third parties Google AdWords: http://www.google.es/intl/es/policies/technologies/cookies/
Our entity is not responsible for the content and veracity of the cookies policies of the previous third parties.
7. SECURITY OF YOUR DATA
We will protect your data with effective security measures based on the risks involved in the use of your information.
For this, our entity has approved a Data Protection Policy.
8. WHERE CAN YOU FORMULATE A CLAIM?
To our entity through:
Contact telephone number: (+34)963 455 103
o Contact email address: comercial@idemsoft.com
o Website: https://www.idemsoft.com/
If you understand that your rights have been disregarded by our entity, you can file a claim with the Spanish Agency for Data Protection, through one of the following means:
o Electronic office: www.agpd.es
o Postal address: Spanish Agency for Data Protection C / Jorge Juan, 6 28001-Madrid o Via telephone: Phone +34 901 100 099 Phone +34 91 266 35 17
Form a claim in the Spanish Agency for Data Protection does not entail any cost and the assistance of lawyer or attorney is not necessary.
Any dispute arising from the interpretation or execution of these terms of use are subject to the jurisdiction of the courts of Valencia, the parties waiving any other jurisdiction that may correspond.