Commercial management for Hotels, Aparthotels, Rural Houses, …

Gestión comercial para Hoteles IdemHOTEL



  • On grid. Different colors for different situations of a reservation:: Vacant, Pre-Booking, Confirmed, Occupied, Invoiced, Charged, Inactive.
  • Name rooms alphanumeric. Color by room type, defined by the user.
  • Outstanding special dates.
  • Multi-tariff, price periods or seasons in rooms.
  • Late check out – Early check in.
  • Control of “non grata” clients (defaulters).
  • Assigning multiple clients to one reservation.
  • Advances on account.
  • Automatic Control of booking services.
  • Groups Control.
  • Occupation Graphics.
  • Room changes from the grid (Drag & Drop) or the reservation itself.
  • Printing / E_Mail Advances on account, Booking Confirmation …
  • Tourist tax
  • Historical online customers.Control customer “non grata” (Slowpayer).
  • Modify bookings with drag and drop.
  • and much more …

Rejilla reservas IdemHOTEL

Traveler report (Spain]

  • Automatic Generation of the traveler´s report for the D.G. Policía, Guardia Civil, Mossos and Ertzaintza
  • D.G. Policía, Guardia Civil y Mossos: Sent automatically without the user access to their website. You can even select how many minutes wants for automatically verify and send the reports.
  • Printing of the official traveler part in the selected language.
  • Registration Book : Printing of the registration book.
  • Printing of the traveler’s registration form: According to the law ( Traveler’s Law (Order INT/1922/2003, of July 3) Read more , this sheet is inexcusably signed by the traveler.
  • Changes in the R.D. 9332021 of 10/27/2021 – In force from 05/01/2022 See R.D.9332021 – Read more
  • As of June 2, 2023, traveler reports in Spain can be sent, exclusively, to the Ministry of the Interior in accordance with the BOE-A-2021-17461
    A deferral of the obligation has been established until October 1, 2024See Information Note.

From 05/01/2022 Obligation to save the new data according to decree.

From January 2023 obligation to send them to the security forces.

Should I print the travel reports? .

The parts will be printed, making registry books of between 100 and 500 sheets, which will be available to the State Security Forces and Bodies. Even if it is carried out using external software and/or it is filed electronically, the physical book must be prepared in accordance with current legislation and until it is updated, which is currently in the pipeline. The establishments must keep the registry books for a period of 3 years. 
According to FAQs (FREQUENT QUESTIONS) Guardia Civil – Read more 

Multi language

  • Español
  • English
  • French
  • German
  • Català
  • Valencià

Waiting list and pre-booking

Link from the waiting list to bookings. Send email for budgets … from here. Create a booking in case of confirmation, just with a clic.

I.N.E. Statistics (Spain)

  • You won’t spend hours working on the I.N.E. statistics. IdemHOTEL will help this laborious work.
  • Module I.N.E. sending statistics in XML file. ‘See module’

Tourist tax

  • You can work with up to 2 tourist taxes. Local and community


  • Billing reservation with a single click.See invoicing IdemHOTEL
  • Invoicing of several rooms with a single click.
    Select the rooms to be billed as a group, in the reservation grid. Different series and proforma invoices.
  • Sending the invoice by email (pdf) with one click from the application itself.

Click on the billing video you want to watch below.


  • Housekeeper, daily list of rooms, people, children, cots, folding beds, change of sheets, …
  • Dining room, rooms with diet and people, …
  • Invoices, Deliveries on account, …
  • Income forecast between selected dates.
  • Cash settlement, By user, shifts (hrs.), Payment method…



Occupancy graphs, by rooms, persons, amount…See graph

Access control

  • Access control system. It allows you to define who has access to each process.


You must request contracting at IdemHOTEL.
All the modules listed here are contracted separately. Check with our sales department for prices.

Module: Statistics I.N.E. (Spain)

  • Statistics sending module I.N.E. with XML file.Módulo I.N.E
  • The hours dedicated to doing the I.N.E. statistics are over. . IdemHOTEL will do it for you.
  • Currently for the Occupancy in Tourist Accommodation (Hotel Establishments) survey

Module: OCR identification documents

  • Automatically enter the traveler’s data (Photo, Signature and Copy of the document), with any approved identification document (D.N.I., Passport, driving license, residence permit, …).
  • You can do this with your scanner or with a Fujistsu Fi-65F scanner (which we can supply) optimized for this job (3 sec scan+OCR per side).
  • New Or, with a Fujitsu Fi-800R scanner (Optimized IdemHOTEL). Reading in a single pass (on both sides) of identification documents. Unique in the market that is capable of reading Passports with front feeding (scanning with return)
  • Possibility of sending through Mobile and / or Tablet.

Click on the image to see the video example of OCR.

See video example OCR

Module: POS Bar/Restaurant

Integrated POS for Bar and Restaurant. You can assign a ticket to the reservation as a service, for later payment from the room.
 See example POS screen

  • Commander pos (Tablet)
  • Multi-warehouse
  • Printing of notes on different printers (Bar, kitchen, …) depending on the product
  • Transfers between warehouses
  • Warehouse inventory.
  • Report (log) of all product movements

Module: POS link Other programs

IdemHOTEL can integrate with POS systems automatically.
When you select the charge to the room from one of these programs, IdemHOTEL will save it as a POS service pending collection in the reservation of the room indicated in the POS program.

  • BDP
  • Maître

Module: WEB – Reservations “on line”

With the experience of IdemHOTEL we have developed a WEB (Adaptable – Responsive) specifically for the hotel industry that includes online reservations.

– WEB reservations are shown with a ‘W’ on the grid. And in a separate window, a list with all the reservations entered from the WEB and that we have not reviewed.

  • Automatic introduction in IdemHOTEL, of reservations made through “On Line Reservation” on the WEB.
  • Automatic link of availability from IdemHOTEL to your WEB page.
  • Avoiding errors and without spending time updating the availability on your website.
    IdemHOTEL will do it automatically for you.
  • QR Code for Letter, Menu, Drinks Letter and Others (Such as hotel standards,…)
    With these QR codes, your customers will access this information from any mobile.
  • Receive incoming messages of new reservations on your mobile.


With this module you will have updated all the contracted channels (Booking, Expedia, HRS, …), both availability and prices.

  • Agencies Channel managerThe reservations that arrive from the channels will be automatically imported into IdemHOTEL
  • Receive incoming messages of new reservations on your mobile.
  • The virtual cards of Booking, available in the reservation itself. An alarm will be created for the day after the reservation starts, to remind you that it is available for payment.
  • Reserves will appear on the grid with ‘Ch’ on it.
Reserva desde Channel Manager IdemHOTEL


– With this module controls the heating on/off.


  • Power on according to power cycles defined by days of the week and hours.
  • On/Off for a certain time, defined by the user (HH:MM), until a new cycle.
  • Off until further order.
  • Off until next defined power cycle.
  • General On/Off.

Module: Link with Unattended Kiosk.Unattended kiosk

  • Fully automatic link, so that IdemHOTEL updates the availability of the establishment, linking with an unattended kiosk system that manages the collection and issues the traditional key or electronic card.
  • Receive inbound messages from travelers on mobile.

Module: Inventory

Control both the economic situation of all the hotel’s fixed assets and its status, repairs and reports.

Module: integrated SMS

  • Send SMS on a specific date and time.
  • Send SMS messages instantly.
  • You need to hire an SMS sending campaign.
  • Uses: Reservation confirmation, …

Module: Electronic keys

  • System Inhova integrated.
  • System Onity integrated.
  • System Omnitec integrated. Now also with eKey (Access code)

Módulo: Mailing

Realice mailings masivos correo ordinario, a través de generador de etiquetas, o exportando emails de forma sencilla y personalizados.

Module: Schedule/Alarm

  • An agenda/alarms, totally integrated in IdemHOTEL. With your reminders and/or appointments per user.


Automatic link of traveler/company/agencies invoice entries with our IdemCONTA accounting program.

Standalone / Network system

Multi-puesto IdemsoftDeveloped with the possibility of working with a single computer (Single-user),
or from several computers simultaneously (Multi-user – Client/Server).

Teams from both systems can work on the same network, Windows and Mac OS


Download the manual (Spanish) in the desired format.

Download manual IdemHOTEL PDFDownload manual IdemHOTEL HTML


On-site backups

Automatic backup system at your premises.
Decide how many sets of copies you want to keep for your safety.

Backup copies “in the Cloud”

Automatic backup system in the cloud.
Consider the possibility of automatically saving your data in the cloud (ANTI-RAMSOMWARE), for your maximum security. (ask for prices) 

Try it FREE!

You can call us and arrange, without obligation, a demonstration over the Internet , with our remote customer assistance system.

Download IdemHOTEL for FREE and try IdemHOTEL with all the functionalities for a while.
If you want to try the OCR Module and/or WEB, once downloaded contact our commercial department.

IdemHOTEL - Windows


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IdemHOTEL - Mac Os


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Minimum requirements


Windows © Microsoft 64-bit
Supported systems: Windows 10 – Windows 11

Computers: Intel © i3 or higher
(AMD equivalent)
RAM: 4GB recommended 8GB
Hard drive: SSD recommended


Macintosh – MacOS X Copyright © Apple Inc.
Supported Systems: Big Sur (11) or higher

Computers: M1 or higher – Intel © i3 or higher
RAM: 4GB recommended 8GB
Hard drive: SSD recommended


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